There’s always an arms race of sorts going on between slot cheats and casino security. The cheats figure out a way to rip off the machine, the security folks learn how to detect and prevent it, so the cheats come up with a new scam. Ad infinitum. Now, surprise surprise, comes news that ticket-in/ticket-out machines–which don’t have coins to steal–are nevertheless susceptible to cheating from the inside. Here’s the whole story from the LV Sun:
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High-tech thieves have discovered a new way to rip off slot machines – stealing more than $1 million from the Orleans before management shut down their computer-assisted heist.
Gaming regulators say the crime – one of the largest in years – shows a vulnerability in casino security that could lead to new surveillance standards.
The theft began in September 2006 and allegedly involved three slot workers who, over several months, manipulated software that prints slot machine payout tickets. They allegedly worked with two accomplices who posed as customers and cashed the tickets.
….
The Gaming Control Board’s enforcement chief says the Orleans incident was a new one to him, although it had a familiar ring to security experts.
In this case, Orleans workers printed winning tickets on test machines in a back room, using software allowing the machines to mimic machines on the slot floor that had been turned off, investigators told the Sun. The tickets were for relatively small amounts – a few hundred dollars each – to escape the notice of casino bosses.
Las Vegas SUN: THIEVES INSIDE THE MACHINE
Later in the article, a security expert estimated that casinos lose about 6 percent of their revenue to inside theft each year. Since according to my calculations big Strip casinos make about $700,000 a day on average (some days are bigger than others), that’s a total of $42,000 a day going out the back door.
That figure is frankly unbelievable. I can’t imagine that, in a business where it’s common to nickel-and-dime employees over salary (any dual-rates out there?), it would be the industry standard to sit back and tolerate losses of $15.3 MILLION a year. I want to see some proof of that 6 percent figure before I take it seriously.
Think about it. How many employees have access to cash on the casino floor? A few hundred? To get up to these numbers, 42 of them would have to be taking $1000 a day home with them, every day, without anyone noticing. I could accept a cashier here or there stuffing a $20 into their pockets while no one was looking, or a dealer paying a friend’s push once or twice a night with no one noticing. I wouldn’t be too surprised at a total of $500 to $1000 a day, at most, disappearing.
But if casinos regularly fail to account for 6 percent of their revenue, that is some serious tax evasion. Think of it–that’s $15.3 million for every casino on the Strip not being taxed. In the old days they called that skimming, and this is why casinos have something called Minimum Internal Control Standards. The state would never tolerate that. By sheer dollar amount, this is far more than was skimmed from casinos during the glory days back in the 1950s and 1960s. Heading into a fiscal crunch, it is frankly unbelievable that the state would countenance that kind of sloppy control.
The more I think about it, I’m officially calling “bullshit” on that six percent figure, until I see some kind of proof. It just doesn’t make sense that casinos would spend millions of dollars on player tracking to avoid giving out too many buffet passes while happily letting $42,000 disappear each day.
Gaming Tickets is a leading supplier of slot machine tickets (TITO) to casinos worldwide. Approved by IGT for use in EZ-Pay Systems, as well as TransAct, FutureLogic, and Nanoptix ticket printers. Our tickets are used in machines made by IGT, Bally, Aristocrat, Atronic, Multi-Media Games, VGT, Konami, and many more.
TITO SLOT MACHINE TICKETS
Ticket-In Ticket-Out (TITO) Slot Machine Tickets have become common in the gaming industry today. Gaming Tickets, Inc., the pioneer in the TITO ticket printing and security technology has delivered billions of slot machine tickets worldwide dating back to our founding in 2002.
Our TITO tickets are printed to meet the exacting standards of every coin-less manufacturer. Gaming Tickets, Inc., tickets was among the first gaming ticket suppliers to be approved by IGT and are also approved for use by TransAct, FutureLogic and Nanoptix, and is a direct supplier of slot tickets to Bally, VGT, WMS Gaming, and Multi-Media Games for distribution to their network of customers.
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POS ROLLS
The leadership team at Gaming Tickets, Inc., has been serving the POS Rolls market for in excess of 40 years. Our custom POS Roll stock solutions can be found in gaming, lottery, retail, kiosk, banking, and other entertainment applications. We offer multiple stock options, with printing production that is second to none, each to your specifications including, thermal, single, or multi-ply rolls.
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PVC CARDS/Players Club Cards
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HOTEL KEYS
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EVENT TICKETS
Gaming Tickets, Inc. is an industry leader in the production of specialty tickets. From tickets for entertainment events, theaters, parking, theme parks, raffles, and many other uses, we create and deliver amazing print reproduction, high-quality color graphics, and comprehensive security and anti-fraud options. Stop counterfeit reproduction with security inks, foil, and other methods.
AND MORE!
At Gaming Tickets, Inc., we don't stop at printed consumable goods, we also offer: Keno Tickets and Bet Slips, Ski Lift Tickets, Raffle Tickets, Bungees/Slot Card Coils, Cleaning Cards, Ribbons, Play Slips/Bet Slips, Hotel Room Door Hangers, Tamper Evident Plastic Bags, Bingo Sheets, Lottery Bet Slips, and so much more.
CARTON PACKAGING
Gaming Tickets, Inc., understands that no two operations are the same, so our team will work to meet your needs for receiving and storing your TITO Tickets and other materials. Standard ticket packaging is 12,000 per carton. Shrink wrapping and banding available. Special carton packaging is available upon request.
SECURITY FEATURES
It goes without saying how much value we place on security. At Gaming Tickets, we're most proud of our history and commitment to the development of strategic technologies to ensure secure transactions, and positive outcomes. Our team was a pioneer in the industry and developed many of the techniques still in use today. UV ink (Invisible ink), white ink, Thermochromatic ink, bar codes, QR Codes, and others will be used to meet your needs.
PERFORATION TESTER
A state of the art digital Perf tester to be sure all Ticket Perfs are of the correct tear strength.
WEIGHT VERIFICATION
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Every case of tickets is weight checked and stamped as it comes off the press to ensure proper ticket count inside. This Q.C. measure guarantees you are getting the exact ticket count every time. We are the only vendor in the industry providing this quality check. Missing tickets within packs can cost a casino thousands of dollars in product paid for but not received. (As our competitors customers have seen.)
INVENTORY MANAGEMENT
Gaming Tickets is more than just a TITO ticket and print supplier. Our organization has long-served the gaming and hospitality industries with tools and services for Inventory management. JIT delivery, warehousing, and short lead times are available ensuring your stock levels remain constant, as well as stock and release programs, auto-shipping, and inventory management services. Multiple production facilities offer 100% back-up production capabilities.
SUPERIOR SERVICE
Never run out of tickets! All customers are contacted 3-4 weeks prior to the next estimated needed delivery as a reminder to start the next order. We know how difficult it can be to keep on top of inventory and proper ordering times, thus we do it for you.
See What We're Capable Of
Gaming Tickets, Inc. is leading the way in the gaming, entertainment and hospitality industries with innovative products, production methods, and technologies.
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SINCE 2002
Gaming Tickets, Inc. is truly the pioneer and leader in TITO Slot Machine Ticket production and technology. Dating back to March of 1999, when we were first approached by the Sierra Design Group of Reno, NV, as they were looking to source thermal slot tickets for their native American clients in Washington state. Since those early days Gaming Tickets has group into a global supplier and technology leader. We're also the only Woman-owned Slot Ticket supplier in the United States, and around the world.
Inventory Management
Gaming Tickets is more than just a TITO ticket and print supplier. Our organization has long-served the gaming and hospitality industries with tools and services for Inventory management, ensuring your stock levels remain constant.
Global Distribution
When you're the pioneer of a technology, it's only natural that demand will circle the globe. Gaming Tickets. Inc. has long-been a supplier to casinos and other partners worldwide, and has produced custom TITO tickets and other specialities in over 22 languages.
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It goes without saying how much value we place on security. At Gaming Tickets, we're most proud of our history and commitment to the development of strategic technologies to ensure secure transactions, and positive outcomes.